On-Site HR Manager, Hospitality & Employee Relations

Delaware North; Wheeling (WV); On-site; USD 68,000 - 116,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) match

Annual performance bonus

Paid vacation and holidays

Parental bonding leave

Tuition reimbursement

Friends and family discounts

Job summary

Delaware North’s Wheeling Island Casino in Wheeling, West Virginia is hiring an HR Manager to oversee onboarding, training, compliance, and employee relations. You will partner with local and enterprise HR teams to support a fast-paced hospitality operation and ensure a positive employee experience.

The role requires a Bachelor’s in HR or a related field and 3+ years of HR experience, including union relations. This on-site position offers a competitive base salary with bonus opportunities.

Qualifications

• Bachelor's degree in HR, business, or related field.
• 3+ years of progressive HR experience with employee relations.
• Hospitality industry experience required.
• Union experience required.

Responsibilities

• Serve as a trusted advisor to leaders on employee relations matters, including performance management, conflict resolution, and policy interpretation.
• Manage the full employee relations lifecycle, including coaching, investigations, corrective action, performance improvement plans, and employee separations.
• Partner with leaders to address employee relations challenges while ensuring a positive employee experience and compliance with employment laws and company policies.
• Provide guidance on labor relations matters, including contract interpretation, grievance management, and collaboration with union representatives.
• Ensure compliance with federal, state, and local employment laws, labor agreements, and company policies.
• Partner with Talent Acquisition and HR Operations to support recruitment, onboarding, workforce planning, and organizational effectiveness initiatives.
• Develop and deliver training on employee relations, performance management, workplace policies, and compliance.
• Serve as a liaison between local operations and the broader HR team, promoting consistency, best practices, and business alignment.
• Foster positive employee, manager, and labor-management relationships within a fast-paced hospitality environment.

Skills

Employee relations

Labor relations

Communication skills

Employment law knowledge

Partnership building

Conflict resolution

Education

Bachelor's degree in HR or related field

Job description

Delaware North’s Wheeling Island Casino in Wheeling, West Virginia is hiring an HR Manager to oversee onboarding, training, compliance, and employee relations. You will partner with local and enterprise HR teams to support a fast-paced hospitality operation and ensure a positive employee experience.

The role requires a Bachelor’s in HR or a related field and 3+ years of HR experience, including union relations. This on-site position offers a competitive base salary with bonus opportunities.