On-Site Hotel Security Officer — Guest Safety & Patrols

AFP Management Corp; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k plan

Travel benefits

Free lunch

Parking

Job summary

DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Security Officer for a 100% on-site role in Miami. The position reports to the Security Manager and offers $15.00 per hour with benefits like medical and 401(k).

You will patrol, deter theft, and ensure guest and employee safety across hotel facilities. Responsibilities include responding to guest questions, enforcing policies, conducting patrols, writing incident reports, and maintaining safety protocols.

Qualifications

• High School Diploma/GED preferred.
• Security/law enforcement experience preferred.
• CPR Certification.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.
• Report writing and interviews.
• Able to be in a stationary location for hours at a time.
• Standing/walking/patrolling the grounds for long distances.

Responsibilities

• Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
• Meet hotel standards for work procedures, dress, grooming, attendance, and punctuality.
• Check vacant rooms.
• Deliver newspapers and pick up express menus.
• Ensure that policies and procedures are enforced.
• Ensure that property/facilities are energy efficient (conserving energy).
• Maintain key control.
• Maintain current CPR certification.
• Maintain work area clean and organized.
• Make safety and security patrols of property and facility; report to management any unusual observations.
• Protect guests and employees from harm and prevent theft and/or destruction of property.
• Report all unsafe conditions immediately.
• Write shift reports and security incident reports.
• Process and log lost and found articles.
• Confront guests and employees involved in unsafe/illegal acts.
• Perform other duties as assigned by supervisor to include cross training.
• Attend mandatory meetings.

Skills

English fluency

Communication skills

Report writing

Customer service

Physical stamina

CPR Certification

Education

High School Diploma/GED

Job description

DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Security Officer for a 100% on-site role in Miami. The position reports to the Security Manager and offers $15.00 per hour with benefits like medical and 401(k).

You will patrol, deter theft, and ensure guest and employee safety across hotel facilities. Responsibilities include responding to guest questions, enforcing policies, conducting patrols, writing incident reports, and maintaining safety protocols.