On-Site Ground Ops Specialist – Ramp & Customer Service

VetJobs

Boston (MA)

On-site

USD 22,000 - 31,000

Full time

2 days ago

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Job summary

JetBlue in Boston is seeking a Ground Operations Crew member to load/unload bags, operate ground service equipment, and help prepare aircraft cabins for departure. This on-site role requires strong customer service, English fluency, and the ability to work outdoors in varied weather.

Candidates must be 18+, have a high school diploma or GED, pass a background check, and be available for flexible shifts including weekends.

Qualifications

High School Diploma or GED required.
1 year of customer service or sales experience.
Must be at least 18 years old.
Complete fluency in written and spoken English.
May be required to work weekends, holidays, and variable shifts.
Must pass background check and pre-employment process.
Possess and maintain valid Driver’s License and driving record.
Authorized to work in the US; visa sponsorship not available.

Responsibilities

Operate ground service equipment including motor vehicles, tugs, and de-icing equipment.
Service aircraft via ground support equipment (water truck, GPU, tug, etc.).
Work in a ramp environment and assist with boarding preparations.
Lift and load customer bags (over 100 lbs) and assist with mail and packages.
Communicate via handheld radios with cockpit, dispatch, and crewmembers.
Assist customers with special needs and weather-related tasks.
Maintain safety, cleanliness, and mission readiness; follow policies.
Other duties as assigned.