Airport Ramp Operations Specialist

JetBlue; Fort Lauderdale (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

JetBlue is seeking a Ground Operations Crew member for our Fort Lauderdale (FLL) location. You will load/unload bags, operate ground service equipment, and coordinate aircraft servicing to ensure timely departures.

You’ll work outdoors in varying weather and assist customers, including those needing extra support, while maintaining safety and efficiency. The role requires standing for extended periods, ability to lift heavy loads, and effective radio communication with crew.

Qualifications

• One year of customer service or sales experience required.
• High School Diploma or GED required.
• Fluent in written and spoken English.

Responsibilities

• Operate ground service equipment including motor vehicles, tugs, and elevated de-icing equipment.
• Service aircraft by operating ground service equipment (potable water truck, GPU, tug, pushback, lavatory truck, deicing truck).
• Work in a ramp environment and assist with loading/unloading bags (over 100 lbs).
• Prepare cabin for boarding and assist customers with special needs as required.
• Guide aircraft to and from parking locations and communicate using handheld radios.

Skills

Customer service

English fluency

Education

High School Diploma or GED

Tools

Handheld radios

Job description

JetBlue is seeking a Ground Operations Crew member for our Fort Lauderdale (FLL) location. You will load/unload bags, operate ground service equipment, and coordinate aircraft servicing to ensure timely departures.

You’ll work outdoors in varying weather and assist customers, including those needing extra support, while maintaining safety and efficiency. The role requires standing for extended periods, ability to lift heavy loads, and effective radio communication with crew.