On-Site Front Desk & Client Concierge — Boulder

EmergencyMD; Boulder (CO); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Competitive pay

Paid time off

Sick leave

12+ paid holidays

In-house health and wellness benefits

Annual comprehensive lab panel

Discounted BLI services

Professional growth opportunities

Collaborative team environment

Job summary

Boulder Longevity Institute is seeking a detail-oriented Front Office Coordinator to manage the daily flow of the clinic and ensure a seamless client experience in Boulder, CO. As the first point of contact, you will greet clients, manage scheduling, handle payments, and maintain orderly front desk operations while upholding privacy standards in a fast-paced, hospitality-minded environment.

This on-site role offers competitive pay and a benefits package, with hours Monday through Friday, 9am to

Qualifications

• Experience in front desk, administrative, or client-facing roles.
• Genuine interest in longevity and cellular medicine.
• Excellent organizational and multitasking skills.
• Strong verbal communication skills over phone and in person.
• High attention to detail, especially with scheduling and documentation.
• Ability to work on-site in Boulder.
• Confidentiality and discretion in handling healthcare information.

Responsibilities

• Serve as the first and last touchpoint of the client experience, creating a warm, hospitality-focused environment.
• Greet and check in clients with professionalism, warmth, and attention to detail.
• Manage the full scheduling process, including booking, confirmations, rescheduling, and cancellations.
• Oversee client flow, room assignments, and provider scheduling support to keep the clinic running smoothly and on time.
• Handle payments and front desk transactions accurately.
• Maintain front office cleanliness and presentation.
• Maintain accurate client records within the EMR system.
• Support client onboarding by collecting documentation.
• Coordinate shipping and fulfillment, ensuring orders are processed, packed, and sent accurately and on time.

Skills

Front desk experience

Administrative experience

Client facing

Communication skills

On-site work

Tools

EMR systems

CRM tools

Scheduling platforms

Job description

Boulder Longevity Institute is seeking a detail-oriented Front Office Coordinator to manage the daily flow of the clinic and ensure a seamless client experience in Boulder, CO. As the first point of contact, you will greet clients, manage scheduling, handle payments, and maintain orderly front desk operations while upholding privacy standards in a fast-paced, hospitality-minded environment.

This on-site role offers competitive pay and a benefits package, with hours Monday through Friday, 9am to