Guest Experience Specialist - Front Desk & Operations

SPS; Boulder (CO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition programs

Paid Time Off

Bonuses for referrals

Comprehensive benefits

Job summary

SPS in Boulder, CO seeks a polished Receptionist to be the first point of contact and brand ambassador, greeting guests, routing calls, and supporting security and office operations. You will help ensure a five-star guest experience and maintain a pristine front-of-house environment.

The role requires high energy and discretion, with collaboration across Client Services, Facilities, and Hospitality teams. Proficiency with MS Office and multi-line systems is expected, along with a professional

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 1–3 years in receptionist/conciege or hospitality.
• Ability to walk, stand, and lift up to 40 lbs as needed.
• Punctual and reliable with assigned hours.

Responsibilities

• Greet visitors and manage the digital guest log while upholding security protocols.
• Route calls globally and handle inquiries with discretion.
• Issue badges and manage access cards for facilities security.
• Support mail, hospitality, and facilities tasks to keep the office running smoothly.
• Set up meetings and order catering; maintain reception and pantry areas.

Skills

Customer service

Phone systems

MS Office

English communication

Attention to detail

Professional appearance

Multi-line phones

Office technology

Education

High School Diploma

Tools

PC/Mac environments

Scanners/copiers

Badges/access control

Job description

SPS in Boulder, CO seeks a polished Receptionist to be the first point of contact and brand ambassador, greeting guests, routing calls, and supporting security and office operations. You will help ensure a five-star guest experience and maintain a pristine front-of-house environment.

The role requires high energy and discretion, with collaboration across Client Services, Facilities, and Hospitality teams. Proficiency with MS Office and multi-line systems is expected, along with a professional