On-Site Front Desk Ambassador

Reno--tahoe-Airport-Authorit; Reno (NV); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Sick leave

Holidays

Tuition reimbursement

Job summary

Reno-Tahoe Airport Authority is seeking a highly organized Front Desk Receptionist to act as the first impression and ambassador for the organization. This on-site role supports the People Operations department with a wide range of administrative tasks and guest services, delivering courteous, professional assistance to internal and external customers.

Reporting to the Director of People Operations, you will help maintain smooth daily operations, handle inquiries promptly, and contribute to a

Qualifications

• High School diploma or equivalent.
• Three (3) years of full-time administrative experience with direct public contact and customer service.
• Experience in human resources is highly preferred.

Responsibilities

• Provide high quality customer service and front-line assistance to internal and external customers, in-person, over the phone, or via written correspondence.
• Greet, receive and screen visitors; respond with information and sound judgment.
• Assist with hospitality for visitors (parking validation, directions, general information).
• Support the People Operations department with various tasks, including ordering office supplies and employee recognition items.
• Coordinate special events, trainings, projects and activities; assist with recruitment and new hire tasks.
• Maintain professional conduct, uphold RTAA values, and ensure safety procedures.

Skills

Customer service

Front desk

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Reno-Tahoe Airport Authority is seeking a highly organized Front Desk Receptionist to act as the first impression and ambassador for the organization. This on-site role supports the People Operations department with a wide range of administrative tasks and guest services, delivering courteous, professional assistance to internal and external customers.

Reporting to the Director of People Operations, you will help maintain smooth daily operations, handle inquiries promptly, and contribute to a