On-Site Freight Dispatcher — Chicago Area

Great American Logistics; Illinois; On-site; USD 42,000 - 64,000; Full time

Job summary

Great American Logistics in the Greater Chicago Area is seeking a Freight Dispatcher for a full-time, on-site role. You will coordinate daily freight movements, assign loads to drivers, and optimize routes to meet delivery schedules while maintaining service excellence.

You will monitor shipment status, communicate with drivers and customers, and ensure accurate load information in dispatch systems, documentation compliance, and adherence to safety and DOT regulations.

Qualifications

• Experience with freight dispatching or transportation coordination, including routing, load planning, and schedule management.
• Proficiency with dispatch software, transportation management systems (TMS), and basic computer tools (e.g., email, spreadsheets).
• Strong communication and customer service skills to interact professionally with drivers, clients, and internal teams.
• Ability to manage multiple tasks, prioritize under time pressure, and make sound decisions to resolve operational issues.
• Understanding of trucking operations, DOT regulations, and safety standards is highly beneficial.
• Attention to detail for accurate data entry, documentation, and record-keeping.
• Willingness to work on-site in the Greater Chicago Area and maintain reliable availability for full-time shifts.
• Previous experience in logistics, transportation, or supply chain operations preferred; high school diploma or equivalent required, post-secondary education in a related field is a plus.

Responsibilities

• Coordinate daily freight movements and assign loads to drivers.
• Optimize routes to meet delivery schedules and service expectations.
• Monitor shipment status and communicate proactively with drivers and customers.
• Enter and update load information in dispatch systems, confirm documentation accuracy, and ensure compliance with safety and transportation regulations.
• Collaborate with operations, customer service, and management to maintain efficient workflows.

Skills

Dispatch coordination

Routing

Load planning

Schedule management

Communication

Regulatory compliance

Multitasking under pressure

On-site reliability

Education

High School Diploma or equivalent

Post-secondary education (related field)

Tools

Dispatch software

Transportation Management Systems (TMS)

Spreadsheets

Job description

Great American Logistics in the Greater Chicago Area is seeking a Freight Dispatcher for a full-time, on-site role. You will coordinate daily freight movements, assign loads to drivers, and optimize routes to meet delivery schedules while maintaining service excellence.

You will monitor shipment status, communicate with drivers and customers, and ensure accurate load information in dispatch systems, documentation compliance, and adherence to safety and DOT regulations.