Freight Consolidation Dispatcher | Drive Efficient Load Routing

Infostud Group; United States; Remote; USD 42,000 - 65,000; Full time

Job summary

Alpha Staffing and Recruiting is seeking a Freight Dispatcher in the United States to coordinate and manage partial-load freight, bookings, routing, and resource utilization. You will serve as the main contact for drivers, clients, and internal teams to ensure timely deliveries and excellent service.

The role requires prior dispatching experience, strong organizational and communication skills, and proficiency with logistics software.

Qualifications

• Previous experience in dispatching is a MUST.
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in logistics software.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong problem-solving skills and a customer-oriented mindset.
• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment.

Responsibilities

• Manage freight booking operations to ensure efficient routing and timely deliveries, while optimizing resource utilization.
• Build and maintain strong relationships with brokers to enhance collaboration and smooth logistics processes.
• Establish and evaluate shipping lanes to optimize costs and improve service levels, ensuring alignment with client requirements and market conditions.
• Serve as the primary point of contact for drivers, clients, and internal teams, facilitating clear communication regarding load status, delivery times, and any potential issues.
• Prepare and maintain accurate records of shipments, including bills of lading, delivery receipts, and other relevant documents.
• Address and resolve any challenges that arise during the dispatch process, such as delays, driver inquiries, or customer concerns.
• Utilize tracking software and systems to monitor shipments in real-time, ensuring timely updates are communicated to all stakeholders.
• Provide exceptional service to clients by addressing inquiries, providing updates, and ensuring their logistics needs are met effectively.
• Work closely with other dispatchers, warehouse staff, and management to ensure smooth operations and efficient load handling.

Skills

Dispatching experience

Organizational skills

Communication skills

Problem solving

Customer service mindset

Tools

Logistics software

TMS systems

Job description

Alpha Staffing and Recruiting is seeking a Freight Dispatcher in the United States to coordinate and manage partial-load freight, bookings, routing, and resource utilization. You will serve as the main contact for drivers, clients, and internal teams to ensure timely deliveries and excellent service.

The role requires prior dispatching experience, strong organizational and communication skills, and proficiency with logistics software.