On-site Franchise Operations Lead — People & Process Coach

Top Asia Management Solutions Incorporated; San Juan (PR); On-site; USD 50,000 - 70,000; Full time

Job summary

Top Asia Management Solutions Incorporated is looking for an experienced Franchise Operations Manager in San Juan who will lead a team and enhance people-management skills. The ideal candidate will have at least 3 years of experience in the food and service industry.

The role involves facilitating training, engaging with key stakeholders, and managing performance assessments. A Bachelor's degree in Hotel and Restaurant Management or related field is required.

Qualifications

• At least 3 years of experience in the food and service industry.
• Confident in reporting and using spreadsheets, word documents, and slide presentations.
• At least 2 years of experience in customer service and kitchen operations.

Responsibilities

• Facilitate onboarding orientations and training sessions.
• Visit and engage with operations and restaurant managers.
• Conduct performance assessments and provide feedback.

Skills

People-management skills

Process mastery

Communication skills

Food safety standards knowledge

Education

Bachelor's Degree in Hotel and Restaurant Management or related field

Tools

Office applications

Job description

Top Asia Management Solutions Incorporated is looking for an experienced Franchise Operations Manager in San Juan who will lead a team and enhance people-management skills. The ideal candidate will have at least 3 years of experience in the food and service industry.

The role involves facilitating training, engaging with key stakeholders, and managing performance assessments. A Bachelor's degree in Hotel and Restaurant Management or related field is required.