On-Site Forklift Field Technician - Customer-Focused

Shoppa's Material Handling; San Angelo (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Shoppa’s Material Handling is seeking a Field Service Technician to perform on-site inspection, diagnosis, and repair of customer lift trucks and equipment at their locations. You will verify safety standards and prepare work orders and summaries for each job.

Requirements include a high school diploma, a clean driving record, and 2+ years' experience with material handling or heavy equipment. Auto/truck/military repair experience is a plus; strong mechanical aptitude and tool ownership are

Qualifications

• High school diploma or equivalent.
• Clean driving record.
• Minimum of 2 years’ experience working on material handling equipment or heavy industrial equipment.
• Auto, truck, or military repairs experience will be considered.
• Requires strong mechanical aptitude.
• Must have mechanic tools.

Responsibilities

• Coordinate daily schedule with Field Service Advisor.
• Provide excellent customer service at the site.
• Communicate with the customer upon arrival and update as needed.
• Inspect the forklift and/or issues that were reported.
• Give customer full report on condition of equipment and what is needed to repair equipment along with the cost to do so.
• Diagnose and repair equipment per customer request.
• Quality control each job to ensure completeness.
• Communicate with customer and dispatch on job completion.

Skills

Mechanical aptitude

Clean driving record

Customer service

Education

High school diploma or equivalent

Tools

Mechanic tools

Job description

Shoppa’s Material Handling is seeking a Field Service Technician to perform on-site inspection, diagnosis, and repair of customer lift trucks and equipment at their locations. You will verify safety standards and prepare work orders and summaries for each job.

Requirements include a high school diploma, a clean driving record, and 2+ years' experience with material handling or heavy equipment. Auto/truck/military repair experience is a plus; strong mechanical aptitude and tool ownership are