On-Site Field Tech: Internet & DirecTV for MDUs

Zentro; Chicago (IL); On-site; USD 29,618 - 35,817; Full time

Benefits offered by this job

Comprehensive benefits package

Ongoing training and professional development opportunities

Job summary

Zentro is seeking a Field Service Technician in Chicago to deliver exceptional customer support while connecting clients to Internet and DirecTV services. The role involves troubleshooting equipment and ensuring quality service, requiring strong technical and customer service skills.

The ideal candidate must possess a valid driver’s license and be willing to work flexible hours, including nights and weekends. Zentro offers a competitive pay range of $21.50-$26/hour based on experience, along with comprehensive benefits.

Qualifications

• Must have a valid driver’s license and good driving record.
• Be reliable and punctual; willing to work flexible hours.
• Able to lift 60 lbs and handle physical tasks.

Responsibilities

• Connect customers to Internet and DirecTV services.
• Troubleshoot Customer Premise Equipment issues.
• Perform routine maintenance on installation equipment.

Skills

Customer service skills

Troubleshooting skills

Physical networking knowledge

Knowledge of networking tools

Experience with DirecTV service

Tools

Networking equipment (routers, switches)

DirecTV AIM Meter

Job description

Zentro is seeking a Field Service Technician in Chicago to deliver exceptional customer support while connecting clients to Internet and DirecTV services. The role involves troubleshooting equipment and ensuring quality service, requiring strong technical and customer service skills.

The ideal candidate must possess a valid driver’s license and be willing to work flexible hours, including nights and weekends. Zentro offers a competitive pay range of $21.50-$26/hour based on experience, along with comprehensive benefits.