On-Site Field Services Specialist

Sunrock; Zebulon (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

3 weeks of PTO (120 hours)

8 paid holidays

Medical insurance options (PPO and HDHP)

Vision Insurance

Company Paid Life Insurance

401(K) with matching

Opportunities for career growth

Job summary

Sunrock is seeking a Field Services Representative in Zebulon, NC to act as an on-site liaison between clients and core teams. Responsibilities include ensuring job site compliance, conducting inspections, providing real-time updates, and solving customer issues. Candidates should have strong communication skills and a problem-solving mindset. Training will cover crucial areas to support success in this role. The position offers competitive pay and benefits including 3 weeks PTO and medical insurance options.

Qualifications

• Must possess strong communication skills to connect with customers and teams effectively.
• Ability to make quick, informed decisions on the job.
• Comfortable working in fast-paced environments with changing conditions.

Responsibilities

• Champion safety practices on every jobsite.
• Conduct site inspections and prepare jobs for dispatch.
• Serve as the on-site problem solver for customer issues.
• Provide real-time updates to Dispatch.
• Support drivers on safety and unloading practices.

Skills

Strong communication skills

Problem-solving mindset

Technical skills (math, reporting)

Education

North Carolina Driver’s License

Tools

Intermediate computer proficiency

Job description

Sunrock is seeking a Field Services Representative in Zebulon, NC to act as an on-site liaison between clients and core teams. Responsibilities include ensuring job site compliance, conducting inspections, providing real-time updates, and solving customer issues. Candidates should have strong communication skills and a problem-solving mindset. Training will cover crucial areas to support success in this role. The position offers competitive pay and benefits including 3 weeks PTO and medical insurance options.