On‑Site Field Services Pro — Safety, Quality & Dispatch

Sunrock; Kittrell (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

3 weeks of PTO

8 paid holidays

Medical insurance

Vision Insurance

Company Paid Life Insurance

401(K) with discretionary matching

Job summary

Sunrock is seeking a Field Services Representative in Kittrell, NC to manage customer relationships and ensure compliance with safety standards. This role involves conducting site inspections, resolving on-site issues, and serving as a liaison between various teams. The candidate must possess a North Carolina Driver’s License and be proactive in problem-solving and communication. Competitive pay and benefits, including 3 weeks of PTO and comprehensive medical insurance, are offered.

Qualifications

• Strong communication skills to connect effectively with customers and teams.
• Ability to make quick, informed decisions in fast-paced environments.
• Technical skills including math and computer proficiency.

Responsibilities

• Champion safety practices and compliance with standards.
• Conduct site inspections and prepare jobs.
• Serve as the on-site problem solver.
• Provide real-time updates to Dispatch.
• Support drivers on safety and unloading practices.
• Monitor product quality and communicate with Quality Control.
• Document and report unusual site conditions.
• Partner with Sales to gather customer insights.

Skills

Communication skills

Problem-solving

Technical skills

Education

North Carolina Driver’s License

NCDOT Concrete Quality Control Technician

Job description

Sunrock is seeking a Field Services Representative in Kittrell, NC to manage customer relationships and ensure compliance with safety standards. This role involves conducting site inspections, resolving on-site issues, and serving as a liaison between various teams. The candidate must possess a North Carolina Driver’s License and be proactive in problem-solving and communication. Competitive pay and benefits, including 3 weeks of PTO and comprehensive medical insurance, are offered.