Field Services Specialist: On-Site, Safety-Driven & Growth

Sunrock; Prospect Hill (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

3 weeks of PTO

8 paid holidays

Medical insurance

Vision Insurance

Company Paid Life Insurance

401(K) matching

Job summary

Sunrock is seeking a Field Services Representative in Prospect Hill, NC, to serve as the on-site liaison between the job site and core teams, ensuring customer needs and company standards are met. Responsibilities include championing safety practices, conducting inspections, and providing real-time updates to Dispatch. Candidates must possess strong communication skills and a valid North Carolina Driver's License. Competitive benefits include 3 weeks PTO, medical insurance options, and a 401(K) plan.

Qualifications

• Ability to work in fast-paced, changing environments.
• Comfortable with early mornings, late evenings, and emergency responses.
• Able to make quick, informed decisions on the job.

Responsibilities

• Champion safety practices on every jobsite.
• Conduct site inspections to prepare jobs.
• Serve as the on-site problem solver.
• Provide real-time updates to Dispatch.
• Support and coach drivers on safety and site conditions.
• Monitor product quality through testing.
• Document and report unusual site conditions.
• Partner with Sales to identify new opportunities.

Skills

Strong communication skills

Problem-solving mindset

Technical skills (math, reporting)

Customer interaction

Education

North Carolina Driver’s License

Job description

Sunrock is seeking a Field Services Representative in Prospect Hill, NC, to serve as the on-site liaison between the job site and core teams, ensuring customer needs and company standards are met. Responsibilities include championing safety practices, conducting inspections, and providing real-time updates to Dispatch. Candidates must possess strong communication skills and a valid North Carolina Driver's License. Competitive benefits include 3 weeks PTO, medical insurance options, and a 401(K) plan.