On-Site Field Service Technician: Hardware & Software Support

Diebold Inc.; San Fernando (CA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Diebold Nixdorf seeks a field service technician to install, debug and maintain product hardware and software on customer sites throughout the San Fernando, CA region. You will inspect operation, resolve issues, and escalate when needed while completing all required paperwork and coordinating with customers to ensure satisfaction with service delivery and product understanding.

Territory extends from Downtown LA to Santa Clarita, including North Hollywood, Van Nuys, Simi Valley and Ventura, with

Responsibilities

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Inspects products for correct operation and resolves noted issues and escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Job description

Diebold Nixdorf seeks a field service technician to install, debug and maintain product hardware and software on customer sites throughout the San Fernando, CA region. You will inspect operation, resolve issues, and escalate when needed while completing all required paperwork and coordinating with customers to ensure satisfaction with service delivery and product understanding.

Territory extends from Downtown LA to Santa Clarita, including North Hollywood, Van Nuys, Simi Valley and Ventura, with