Head of Workplace Experience & Facilities - Monahans

Jones Lang LaSalle Incorporated; Fort Worth (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision

Parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated seeks a Client Experience Lead to oversee facilities operations at the ADS Monahans Housing Facility in West Texas. You will lead a multi-shift on-site team, ensure safety, service quality and site readiness while managing vendors and budgets.

You will drive KPI performance, monitor CMMS and inspections, and collaborate with client leadership and service partners to deliver a high-quality housing experience.

Qualifications

• Bachelor's degree in Facilities Management, Business Administration, Engineering, Real Estate, or related field preferred.
• Demonstrated facilities or workplace management experience in corporate/CRE environments.
• Experience supervising employees and managing third-party vendors.

Responsibilities

• Lead daily facilities and workplace operations at Monahans (West Texas) location.
• Establish and maintain standards for operations, safety, service quality, and site readiness.
• Oversee workplace and soft services including janitorial, landscaping, waste, mail/shipping, food and vending, parking, meeting support and events.
• Monitor CMMS/work order performance, inspections, recurring issues and corrective actions.
• Track vendor performance against contracts, KPIs, SLAs, safety, and quality standards.
• Manage operating expenses, budgets, forecasts, and cost savings initiatives.
• Develop relationships with client leadership, Corporate Real Estate, and service partners.
• Drive continuous improvement using data, feedback, inspections and vendor scorecards.

Skills

Leadership

Facilities mgmt

Vendor management

Budget forecasting

CMMS usage

Stakeholder mgmt

Education

Bachelor's degree in related field

Tools

CMMS/Work orders

Job description

Jones Lang LaSalle Incorporated seeks a Client Experience Lead to oversee facilities operations at the ADS Monahans Housing Facility in West Texas. You will lead a multi-shift on-site team, ensure safety, service quality and site readiness while managing vendors and budgets.

You will drive KPI performance, monitor CMMS and inspections, and collaborate with client leadership and service partners to deliver a high-quality housing experience.