Event Captain

RentQuest; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Free uniforms

Health insurance

Job summary

RentQuest in New York is seeking an On-Site Event Captain to lead flawless furniture deliveries, setups, and strikes for luxury events. You will manage the on-site crew, coordinate with event planners, clients, and venue managers to execute layouts exactly as designed.

This role blends leadership with hands-on work, requiring strong problem-solving, a keen eye for aesthetics, and the ability to adapt to fast-paced event schedules, including non-traditional hours.

Qualifications

• 2+ years of experience in event logistics, high-end furniture rental, moving services, or hospitality/event production.

Responsibilities

• On-Site Leadership & Team Management.
• Lead the Crew: Supervise, motivate, and direct delivery drivers and setup helpers during loading, unloading, installation, and breakdown.
• Quality Control: Inspect furniture upon arrival and after setup to ensure showroom-ready condition.
• Time Management: Keep the team on a strict schedule to ensure setups are completed before doors open.
• Client & Venue Relations: Serve as the primary on-site liaison for event planners, production managers, and venue staff.
• Problem Resolution: Address last-minute layout changes and venue constraints with a calm, solution-focused attitude.
• Logistics & Floor Plan Execution: Read CAD drawings and floor plans to place furniture as designed.
• Inventory Oversight: Verify items on the manifest are present and retrieved after events.
• On-The-Fly Styling: Make minor adjustments to ensure balanced, polished setups.
• Safety & Maintenance: Enforce safe lifting and loading protocols.

Skills

Team leadership

Event logistics

Communication

Read floor plans

Physical stamina

Flexibility

Driving

Job description

Benefits

• 401(k)
• Free uniforms
• Health insurance

Role Overview

Job Description: On-Site Event Captain (Furniture)

The On‑Site Event Captain is the field leader responsible for executing flawless rental deliveries, setups, and strikes. You will manage the on‑site crew, coordinate directly with event planners, clients, and venue managers, and ensure that all luxury furniture and decor are styled perfectly according to design layouts.

This is a dynamic, fast‑paced role that requires a unique blend of leadership, hands‑on physical work, sharp problem‑solving skills, and a keen eye for aesthetic detail.

NY Manhattan area.

Key Responsibilities

• On‑Site Leadership & Team Management
• Lead the Crew: Supervise, motivate, and direct delivery drivers and setup helpers during loading, unloading, installation, and breakdown.
• Quality Control: Inspect furniture upon arrival and after setup to ensure everything is in pristine, showroom‑ready condition (free of dust, smudges, or damage).
• Time Management: Keep the team on a strict schedule to ensure setups are completed well before the event doors open.
• Client & Venue Relations
• Primary Point of Contact: Act as the primary, professional on‑site liaison for event planners, production managers, and venue staff.
• Problem Resolution: Address any last‑minute layout changes, venue constraints, or client requests with a calm, solution‑oriented attitude.
• Logistics & Floor Plan Execution
• Precision Placement: Read and interpret floor plans, CAD drawings, and design renderings to place furniture exactly as planned.
• Inventory Oversight: Verify all items on the manifest are present during delivery and successfully retrieved during the late‑night strike/breakdown.
• On‑The‑Fly Styling: Make minor styling adjustments on‑site to ensure the setup looks balanced, polished, and visually stunning.
• Safety & Maintenance
• Ensure the team follows proper lifting, carrying, and loading protocols to prevent injury and avoid damaging the venue or rental assets.
• Handle on‑site touch‑ups (polishing, steaming, minor fabric cleaning) as needed.

Qualifications & Experience

• Experience: 2+ years of experience in event logistics, high‑end furniture rental, moving services, or hospitality/event production.
• Leadership: Proven experience managing a team and handling high‑pressure, fast‑paced environments.
• Communication: Exceptional interpersonal skills; able to communicate clearly with both the setup crew and high‑profile clients.
• Technical Skills: Ability to read spatial floor plans and layouts.
• Physical Stamina: Ability to lift, push, and pull heavy furniture (50+ lbs) and stand/walk for extended periods.
• Flexibility: Willingness to work non‑traditional hours, including early mornings, late nights, weekends, and holidays based on event schedules.
• Driving (Optional but highly preferred): A valid driver’s license and clean driving record to operate 16ft–26ft box trucks if necessary.