Event Captain

Green Apple; New York (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

Green Apple Catering & Events in NYC is seeking an Event Captain to lead on-site teams, coordinate service, and ensure seamless execution at high-profile events.

You will direct servers, bartenders, and support staff, liaise with clients and venue managers, and make real-time decisions to uphold quality. Must have 2+ years in catering or event management and thrive under pressure.

Qualifications

• 2+ years of experience in catering, banquet, or event management.
• Proven ability to lead teams under pressure in fast-paced environments.
• Strong communication with staff and high-profile clients.
• Knowledge of plated, buffet, and passed service formats.
• Calm, decisive problem-solving abilities.
• Flexibility with scheduling — events run evenings, weekends, and holidays.

Responsibilities

• Lead and direct event service teams of 5 to 50+ staff members.
• Conduct pre-event briefings covering menu, timeline, and service standards.
• Serve as the primary on-site contact for clients and venue coordinators.
• Manage service timing — courses, toasts, transitions, and breakdown.
• Troubleshoot issues in real time without disrupting the guest experience.
• Ensure compliance with food safety, alcohol service, and venue policies.
• Complete post-event reports and communicate feedback to the office team.

Skills

Leadership

Communication

Time management

Problem solving

Customer service

Event management

Job description

Event Captain — Lead On‑Site Teams at NYC's Highest‑Profile Catering Events

When 500 guests are seated, the kitchen is firing, and the client is watching — someone needs to be in control. Green Apple Catering & Events is looking for an Event Captain who can manage service teams, solve problems in real time, and deliver the kind of seamless experience that keeps corporate clients coming back year after year. This isn't a behind‑the‑scenes role. You're the leader on the floor.

Real‑Time Leadership Where It Counts Most

The Event Captain is the on‑site authority for Green Apple at every event. You'll direct servers, bartenders, and support staff through setup, service, and breakdown. You'll communicate with the client, coordinate with venue management, and make judgment calls that keep the event running smoothly — even when things don't go according to plan.

• Lead and direct event service teams of 5 to 50+ staff members
• Conduct pre‑event briefings covering menu, timeline, and service standards
• Serve as the primary on‑site contact for clients and venue coordinators
• Manage service timing — courses, toasts, transitions, and breakdown
• Troubleshoot issues in real time without disrupting the guest experience
• Ensure compliance with food safety, alcohol service, and venue policies
• Complete post‑event reports and communicate feedback to the office team

What Successful Event Captains Bring to This Role

• 2+ years of experience in catering, banquet, or event management
• Proven ability to lead teams under pressure in fast‑paced environments
• Strong communication skills with both staff and high‑profile clients
• Knowledge of plated, buffet, and passed service formats
• Calm, decisive problem‑solving abilities
• Flexibility with scheduling — events run evenings, weekends, and holidays

Lead Events Backed by 22 Years of Operational Excellence

Green Apple has been producing events across New York City since 2004, building a reputation with clients like Morgan Stanley, Amazon, and Cartier. As an Event Captain, you'll benefit from working with a DOHMH‑licensed, HACCP‑certified operation that has clear SOPs, trained staff, and a production kitchen that consistently delivers. When you lead for Green Apple, you're not improvising — you're executing a proven system at the highest level.