On-Site Ecommerce Lead - UX & Tech (Valencia)

SUNCO

California

On-site

USD 120,000 - 140,000

Full time

5 days ago

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Benefits offered by this job

Health Insurance

401(k) with Company Match

FSAs

Time Off Policy

EAP

Team Building Activities

Job summary

Sunco Lighting Inc. is headquartered in Valencia, CA and seeks a Senior Ecommerce Operations Manager to lead day-to-day website operations, coordinate with developers, and ensure site reliability in an on-site role.

You will optimize user experience, oversee themes and integrations, and lead projects from planning through launch, collaborating with marketing, design, and operations to deliver a consistent brand experience and high conversions.

Qualifications

5+ years in ecommerce, website operations, digital commerce, or ecommerce project management.
Experience managing ecommerce websites and digital projects.
Hands-on experience with major ecommerce platforms.
Strong project management, stakeholder management, QA, and launch planning experience.
Knowledge of ecommerce technologies, integrations, analytics, tracking, checkout systems, and customer journey optimization.
Strong UX/UI understanding and visual design judgment.
Experience using analytics and behavior tracking tools.
Strong troubleshooting and problem-solving abilities.
Interest in AI tools and workflow improvement

Responsibilities

Manage day-to-day ecommerce website operations and related digital systems.
Oversee website updates, checkout functionality, payment settings, tracking, apps, integrations, and platform configurations.
Coordinate with developers, agencies, designers, and internal teams to implement enhancements and resolve issues.
Monitor website performance, mobile responsiveness, customer-facing bugs, tracking issues, and site reliability.
Ensure websites are user-friendly, mobile-optimized, visually consistent, and aligned with brand standards.
Understand the impact of themes, apps, integrations, tracking, and platform changes on performance and customer experience.
Lead ecommerce and website projects from planning through launch.
Create project briefs, requirements, timelines, QA plans, testing procedures, launch plans, and post-launch reviews.
Coordinate cross-functional teams and external partners.
Translate business needs into functional and technical requirements.
Manage priorities, risks, dependencies, budgets, approvals, and deliverables.
Conduct testing before and after launches to ensure successful implementation.