Ecommerce Operations & UX Manager

Sunco.com; Los Angeles (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

FSAs

Paid time off

EAP

Team building & outings

Job summary

Sunco Lighting Inc. in Valencia, CA is seeking an experienced Digital Ecommerce Manager to oversee ecommerce website operations, UX/UI, and cross‑functional project delivery.

You will coordinate developers, agencies, and marketing teams to maintain performance, brand consistency, and a high-quality customer journey. The role emphasizes hands-on platform management, analytics-driven improvements, and exploring AI tools to optimize workflows and reporting.

Qualifications

• 5+ years in ecommerce, website operations, digital commerce, or ecommerce project management.
• Experience managing ecommerce websites and digital projects.
• Hands-on experience with major ecommerce platforms.
• Strong project management, stakeholder management, QA, and launch planning experience.
• Knowledge of ecommerce technologies, integrations, analytics, tracking, checkout systems, and customer journey optimization.
• Strong UX/UI understanding and visual design judgment.
• Experience using analytics and behavior tracking tools.
• Strong troubleshooting and problem-solving abilities.
• Interest in AI tools and workflow improvement

Responsibilities

• Lead ecommerce and website projects from planning through launch.
• Create project briefs, requirements, timelines, QA plans, testing procedures, launch plans, and post-launch reviews.
• Coordinate cross-functional teams and external partners.
• Translate business needs into functional and technical requirements.
• Manage priorities, risks, dependencies, budgets, approvals, and deliverables.
• Conduct testing before and after launches to ensure successful implementation.
• Apply UX/UI best practices to improve the online shopping experience.
• Identify and resolve friction points across navigation, product pages, forms, cart, checkout, and mobile.
• Use analytics and behavior tools to identify improvement opportunities.
• Support A/B testing, landing page optimization, checkout improvements, and mobile enhancements.
• Ensure brand-consistent visuals and coordinate with marketing teams.
• Serve as the business-side owner of ecommerce technology, platforms, and integrations.
• Maintain knowledge of platforms and APIs; evaluate technical recommendations.
• Explore practical uses of AI to improve productivity and workflows.
• Monitor performance, tracking, and reporting; prepare business-focused insights.

Skills

Ecommerce management

Website operations

Digital commerce

Project management

Stakeholder management

QA & launches

Analytics & tracking

UX/UI understanding

AI workflow improvement

Tools

Shopify

Shopify Plus

BigCommerce

Magento

WooCommerce

Salesforce Commerce Cloud

Job description

Sunco Lighting Inc. in Valencia, CA is seeking an experienced Digital Ecommerce Manager to oversee ecommerce website operations, UX/UI, and cross‑functional project delivery.

You will coordinate developers, agencies, and marketing teams to maintain performance, brand consistency, and a high-quality customer journey. The role emphasizes hands-on platform management, analytics-driven improvements, and exploring AI tools to optimize workflows and reporting.