On-Site Drayage & Supply Chain Account Manager

Cargomatic; Seattle (WA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

401(k) with company contribution

Flexible Paid Time Off (PTO)

Comprehensive Health, Medical, and Dental coverage

Opportunities for professional development and career advancement

Job summary

Cargomatic is seeking an experienced Account Manager in Seattle to manage and grow customer relationships in the logistics sector. The ideal candidate will have over 5 years of experience in logistics or drayage, strong relationship-building skills, and the ability to analyze data for growth trends. This full-time role requires on-site work and offers a competitive salary range of $90,000 to $110,000, along with benefits including 401(k) contributions, flexible PTO, and health coverage.

Qualifications

• 5+ years of experience in logistics, supply chain, or drayage account management.
• Proven success managing and expanding enterprise or port-based logistics accounts.
• Ability to interpret data and identify growth trends.

Responsibilities

• Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
• Identify opportunities for upselling or cross-selling new services or lanes.
• Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.

Skills

Relationship-building

Negotiation skills

Analytical mindset

Education

Bachelor’s degree or equivalent experience in business, logistics, or a related field

Job description

Cargomatic is seeking an experienced Account Manager in Seattle to manage and grow customer relationships in the logistics sector. The ideal candidate will have over 5 years of experience in logistics or drayage, strong relationship-building skills, and the ability to analyze data for growth trends. This full-time role requires on-site work and offers a competitive salary range of $90,000 to $110,000, along with benefits including 401(k) contributions, flexible PTO, and health coverage.