On-Site Desktop & Network Support Engineer (Contractor)

Axiom Technologies Pty Ltd.; Lafayette (IN); Hybrid; USD 42,000 - 60,000; Part time

Job summary

Axiom Technologies is seeking a capable resource to coordinate tasks and provide on-site desktop support in Lafayette, Indiana.

The Desktop Support Engineer performs first- and second-level IT support, triaging tickets, and coordinating with technicians to resolve end-user issues promptly at the client site.

Strong communication and teamwork, plus the ability to work independently in a field-based environment, are essential for success in this contract role.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing on-site tasks.

Skills

Windows OS

Desktop environments

Hardware troubleshooting

Networking basics

Printer & peripherals

Communication

Independent onsite work

Job description

Axiom Technologies is seeking a capable resource to coordinate tasks and provide on-site desktop support in Lafayette, Indiana.

The Desktop Support Engineer performs first- and second-level IT support, triaging tickets, and coordinating with technicians to resolve end-user issues promptly at the client site.

Strong communication and teamwork, plus the ability to work independently in a field-based environment, are essential for success in this contract role.