On-Site Deployment & Training Specialist

Enboarder; Brighton (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Job summary

Steelhead Technologies in Brighton, MI is seeking a Deployment Specialist to bridge our technology and customer success. You will guide organizations through deployment, deliver hands-on training, and ensure smooth adoption of the Steelhead platform while collaborating with internal teams and external stakeholders.

This full-time, on-site role offers exposure to diverse manufacturers, opportunities to build long-term relationships, and room to grow in project management and customer-facing

Qualifications

• Excellent written and verbal communication.
• Ability to thrive in an on-site, collaborative environment.
• Curiosity and customer obsession in approach to deployment.

Responsibilities

• Support deployment, training, and outcomes within the Customer Success org.
• Assist and train customers in deploying Steelhead software.
• Travel to customer locations across the United States to provide support.
• Pursue continuous improvement in deployment processes and cross-functional collaboration.
• Respond promptly to calls, texts, and emails; provide technical knowledge.
• Build relationships to create advocates and trust across accounts.

Skills

Strong communication

On-site teamwork

Customer focus

Travel readiness

US work authorization

Job description

Steelhead Technologies in Brighton, MI is seeking a Deployment Specialist to bridge our technology and customer success. You will guide organizations through deployment, deliver hands-on training, and ensure smooth adoption of the Steelhead platform while collaborating with internal teams and external stakeholders.

This full-time, on-site role offers exposure to diverse manufacturers, opportunities to build long-term relationships, and room to grow in project management and customer-facing