On-Site Data Center Support Technician – Secret Clearance

Potawatomi Federal Solutions; Frederick (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

1 Prospect Technologies, LLC is seeking a Computer Support Specialist to support Data Center Operations at Fort Detrick, MD. The role focuses on monitoring environmental systems, troubleshooting issues, and coordinating operational activities under the LCSC.

On‑site position, 1st shift, with on‑call rotation after hours and weekend coverage. Requires a Secret clearance and CompTIA Security+; prior Army IT procedures experience is preferred.

Qualifications

• Secret Clearance required.
• CompTIA Security+ required.
• Experience with Army IT regulations and security procedures.
• Experience with ServiceNow or similar help desk tracking tools.
• Experience with Microsoft Office products including Access, Excel, Visio and Word.
• Demonstrated ability to work without direct supervision.

Responsibilities

• Performs power up/down procedures for devices located in the data center.
• Provides operational support for server class platforms.
• Performs the physical installation, rack mounting, and structured cabling of server, network, and storage hardware.
• Assists in Property Management and working with Government staff to prepare equipment for pickup.
• Provides help desk support for Fort Detrick LCSC and logs issues via phone, email or web.

Skills

Customer service

Communication

Problem solving

Team coordination

Education

Associate degree

5+ years experience

Tools

ServiceNow

Microsoft Visio

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

1 Prospect Technologies, LLC is seeking a Computer Support Specialist to support Data Center Operations at Fort Detrick, MD. The role focuses on monitoring environmental systems, troubleshooting issues, and coordinating operational activities under the LCSC.

On‑site position, 1st shift, with on‑call rotation after hours and weekend coverage. Requires a Secret clearance and CompTIA Security+; prior Army IT procedures experience is preferred.