On-Site Customer Service Specialist - Escalations

Manada Technologies; Celebration (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401k

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Paid Training

Career growth opportunities

Job summary

Manada Technologies is seeking an on-site Customer Service Representative in Celebration, FL to join our team. You will listen, communicate clearly, and help resolve product and service issues while supporting Regional Directors with escalations and workflow management.

The ideal candidate has solid experience with Microsoft Outlook, Word, and Excel, great time management, dependability, and the ability to handle multiple tasks with attention to detail in a fast-paced environment.

Qualifications

• Proficiency in MS Outlook, Word, and Excel.
• Strong time management and organization.
• Excellent attendance and dependability.

Responsibilities

• Address product and service issues and escalate as needed.
• Assist Regional Directors in managing customer escalations and workflows.
• Provide clear and timely communication with customers and internal teams.

Skills

Communication

Time management

Organizational skills

Attention to detail

Escalation handling

Customer service

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Manada Technologies is seeking an on-site Customer Service Representative in Celebration, FL to join our team. You will listen, communicate clearly, and help resolve product and service issues while supporting Regional Directors with escalations and workflow management.

The ideal candidate has solid experience with Microsoft Outlook, Word, and Excel, great time management, dependability, and the ability to handle multiple tasks with attention to detail in a fast-paced environment.