On-Site Customer Service Pro (Part-Time)

Sports Warehouse, Inc.; San Luis Obispo (CA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance*

Life insurance*

Paid vacation*

Paid sick time

401(k) retirement plan

Profit-sharing program

Employee discounts across Sports Wharf

Job summary

Sports Warehouse, Inc. is seeking a reliable, personable part-time Customer Service Representative in San Luis Obispo, CA. The role supports customers by phone, live chat, and email, helping them find the right products with expert guidance and timely answers.

The position features late-afternoon to evening shifts (Mon-Fri) with Saturday required, 16–28 hours a week, on-site only. Starting pay is $18 per hour, with comprehensive benefits for eligible employees.

Qualifications

• Understand and calmly address customer needs, concerns, and complaints.

Responsibilities

• Assist customers via phone, live chat, and email to find products that fit their needs.
• Provide friendly, professional support and resolve issues with empathy and accuracy.
• Collaborate with team to ensure a high level of customer satisfaction.

Skills

Customer service

Excellent communication

Active listening

Problem solving

Organizational skills

Tools

Microsoft Office Suite

Job description

Sports Warehouse, Inc. is seeking a reliable, personable part-time Customer Service Representative in San Luis Obispo, CA. The role supports customers by phone, live chat, and email, helping them find the right products with expert guidance and timely answers.

The position features late-afternoon to evening shifts (Mon-Fri) with Saturday required, 16–28 hours a week, on-site only. Starting pay is $18 per hour, with comprehensive benefits for eligible employees.