On-Site Customer Service Pro — Sports Gear Expert

Sports Warehouse, Inc.; San Luis Obispo (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Paid vacation

Paid sick time

401(k) retirement plan

Profit-sharing program

Employee discounts across all Sports W

Job summary

Sports Warehouse, Inc. is hiring for a customer service representative in San Luis Obispo, CA. This on-site role supports customers across phone, live chat, and email, delivering knowledgeable guidance and timely solutions.

Both full-time and part-time schedules are available, with a Monday–Friday routine and a Saturday shift requirement. Ideal candidates bring strong communication, active listening, and problem-solving skills, plus comfort with Microsoft Office.

Qualifications

• Experience in customer service environments.
• Ability to understand and address customer needs.
• Proficient in Microsoft Office and basic computer skills.

Responsibilities

• Assist customers via phone, live chat, or email.
• Provide knowledgeable product guidance and resolve issues.
• Collaborate with teammates to ensure customer satisfaction.

Skills

Customer service

Communication skills

Active listening

Problem solving

Multitasking

Teamwork

Tools

Microsoft Office Suite

Job description

Sports Warehouse, Inc. is hiring for a customer service representative in San Luis Obispo, CA. This on-site role supports customers across phone, live chat, and email, delivering knowledgeable guidance and timely solutions.

Both full-time and part-time schedules are available, with a Monday–Friday routine and a Saturday shift requirement. Ideal candidates bring strong communication, active listening, and problem-solving skills, plus comfort with Microsoft Office.