On-Site Part-Time Customer Support Pro

Tackle Warehouse; San Luis Obispo (CA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Health insurance

Life insurance

Paid vacation

Paid sick time

401(k) retirement plan

Profit-sharing

Employee discounts

On-site fitness facility

Career growth opportunities

Team events

Job summary

Sports Warehouse is hiring a part-time Customer Service Associate in San Luis Obispo, CA. You will assist customers by phone, live chat, or email, delivering knowledgeable guidance and helping them find the right products.

This on-site role requires strong communication, problem solving, and teamwork in a fast-paced retail environment. Starting pay is $18 per hour, with a schedule that includes late afternoons and a Saturday shift; part-time hours range from 16 to 28 per week.

Qualifications

• Ability to understand and calmly address customer needs and complaints.
• Excellent verbal and written communication with customers.
• Proficient with Microsoft Office and able to learn new software.
• Ability to multi-task and manage deadlines in a fast-paced environment.

Responsibilities

• Assist customers by phone, live chat, or email with guidance and product recommendations.
• Resolve questions and problems to reinforce exceptional service.
• Contribute to a positive team environment and uphold company policies.

Skills

Communication

Active listening

Problem solving

Team player

Organizational skills

Tech-savviness

Microsoft Office

Tools

Microsoft Office

Job description

Sports Warehouse is hiring a part-time Customer Service Associate in San Luis Obispo, CA. You will assist customers by phone, live chat, or email, delivering knowledgeable guidance and helping them find the right products.

This on-site role requires strong communication, problem solving, and teamwork in a fast-paced retail environment. Starting pay is $18 per hour, with a schedule that includes late afternoons and a Saturday shift; part-time hours range from 16 to 28 per week.