Part-Time On-Site Sports Gear Customer Service Rep

Sports Warehouse, Inc.; San Luis Obispo (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Paid vacation

Paid sick time

401(k) retirement plan

Profit-sharing program

Employee discounts

Job summary

Sports Warehouse, Inc. is seeking reliable and personable individuals for a part-time Customer Service role in San Luis Obispo.

You will help customers over the phone, via live chat, or email, providing knowledgeable guidance and solutions to product questions while delivering friendly, professional service. Starting pay is $18 per hour with a Monday–Friday schedule and a minimum of 16 hours per week up to 28 hours.

Qualifications

• Ability to understand and calmly address customer needs, concerns, and complaints effectively.
• Ability to learn and use new technology quickly.
• In-depth understanding of the products or services the company offers to effectively assist customers.
• Ability to learn about new products, services, or updates as needed.

Responsibilities

• Assist customers over phone, live chat, or email with product guidance and issue resolution.
• Provide knowledgeable guidance to help customers find the right products.
• Maintain professional and empathetic communication with customers.

Skills

Customer service

Communication

Multitasking

Team player

Problem solving

Tools

Microsoft Office

Job description

Sports Warehouse, Inc. is seeking reliable and personable individuals for a part-time Customer Service role in San Luis Obispo.

You will help customers over the phone, via live chat, or email, providing knowledgeable guidance and solutions to product questions while delivering friendly, professional service. Starting pay is $18 per hour with a Monday–Friday schedule and a minimum of 16 hours per week up to 28 hours.