On-Site Sports Gear Customer Service Pro (Part-Time)

Sports Warehouse; San Luis Obispo (CA); On-site; USD 22,000 - 39,000; Part time

Benefits offered by this job

Employee discounts across all Sports

Complimentary on-site fitness facility

Career growth opportunities

Employee appreciation events

Job summary

Sports Warehouse is seeking reliable, personable individuals for a part-time Customer Service role in San Luis Obispo, CA. You will assist customers across phone, chat, and email, providing guidance to find products that fit their needs and ensuring a positive shopping experience.

Hours are 16–28 per week with late afternoon shifts Monday–Friday and Saturdays required. On-site only; no remote options. Growth opportunities and employee perks are available to eligible team members.

Qualifications

• Ability to understand and calmly address customer needs and complaints.
• Strong communication skills, both verbal and written.
• Ability to learn new technology quickly and adapt to change.
• Demonstrate active listening and problem solving to resolve issues.

Responsibilities

• Assist customers over the phone, via live chat, and by email with knowledgeable guidance.
• Answer questions, solve problems, and help customers find the right products.
• Provide friendly, professional service and maintain a positive customer experience.
• Collaborate with team members to ensure timely, accurate support.

Skills

Communication skills

Multitasking

Team player

Problem solving

Empathy

Active listening

Professional demeanor

Tools

Microsoft Office Suite

Job description

Sports Warehouse is seeking reliable, personable individuals for a part-time Customer Service role in San Luis Obispo, CA. You will assist customers across phone, chat, and email, providing guidance to find products that fit their needs and ensuring a positive shopping experience.

Hours are 16–28 per week with late afternoon shifts Monday–Friday and Saturdays required. On-site only; no remote options. Growth opportunities and employee perks are available to eligible team members.