On-Site Customer Experience Supervisor — Team Lead

Rheem; Fort Smith (AR); On-site; USD 80,000 - 110,000; Full time

Job summary

Rheem North America is seeking a Supervisor, Customer Experience, to oversee the division's Customer Experience Professionals and guide efforts to determine customer requirements, expectations, and fulfillment of resolutions on complex issues.

This on-site role will operate from Fort Smith, AR (preferred) with secondary locations in O'Fallon, MO or Montgomery, AL, and will partner with internal teams to deliver exceptional service to both internal and external customers.

Job description

Rheem North America is seeking a Supervisor, Customer Experience, to oversee the division's Customer Experience Professionals and guide efforts to determine customer requirements, expectations, and fulfillment of resolutions on complex issues.

This on-site role will operate from Fort Smith, AR (preferred) with secondary locations in O'Fallon, MO or Montgomery, AL, and will partner with internal teams to deliver exceptional service to both internal and external customers.