On-Site Cultural Concierge & Hospitality Specialist

Osage Visitor Center; Lake Ozark (MO); On-site; USD 32,000 - 54,000; Full time

Job summary

Osage Visitor Center seeks a Hospitality and Cultural Programs Specialist to welcome visitors, present local culture, and manage guest services across the center, cafe, and exhibits. This on-site role requires living on the property and delivering concierge-level support with attention to detail.

You will coordinate with community partners, maintain exhibits, assist with food and beverages, ensure health and safety standards, and present educational programs to diverse audiences.

Qualifications

• Requires 18+ years of age.
• High School Diploma or GED required.
• 3 years in Hospitality, Tourism, Food & Beverage, or cultural facility experience required.
• Pre-employment drug/alcohol and background screening required.
• Valid Driver’s License required.

Responsibilities

• Greet guests and provide attentive, concierge-level service.
• Prepare and serve beverages and light food per procedures.
• Maintain clean, welcoming environment across facility, cafe, and rental spaces.
• Ensure equipment and facilities are operational and report maintenance needs.
• Collaborate with partners to enhance visitor experiences and local information.

Skills

Guest services

Concierge‑style service

Retail sales

Effective communication

Multitasking

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Osage Visitor Center seeks a Hospitality and Cultural Programs Specialist to welcome visitors, present local culture, and manage guest services across the center, cafe, and exhibits. This on-site role requires living on the property and delivering concierge-level support with attention to detail.

You will coordinate with community partners, maintain exhibits, assist with food and beverages, ensure health and safety standards, and present educational programs to diverse audiences.