On-Site Community Concierge & Operations Support

N.N. Jaeschke, Inc.; San Diego (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Wellness programs

Job summary

N.N. Jaeschke is seeking a highly organized Assistant Community Manager to support a Jamul, CA community. This full-time role works closely with the Community Manager, Board Members, homeowners, and vendors to ensure responsive, professional management.

The ideal candidate will build relationships, solve problems, and juggle multiple priorities while delivering excellent customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• Minimum one year of customer service experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong business correspondence skills (grammar, punctuation, etc.).
• Knowledge of customer service best practices and conflict resolution.
• Ability to maintain confidentiality and discretion.
• Ability to prioritize, manage time, and meet deadlines.
• Ability to interpret verbal and written instructions.

Responsibilities

• Serve as primary contact for homeowner inquiries and concerns.
• Respond to calls, emails, and resident communications professionally.
• Coordinate resident communications, newsletters, and project updates.
• Assist homeowners with community procedures, architectural applications, governing document questions, and portal enrollment.
• Maintain records in management software and assist with reports.
• Support Board meeting logistics and documents.

Skills

Customer Service

Microsoft Office

Communication Skills

Confidentiality

Time Management

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

N.N. Jaeschke is seeking a highly organized Assistant Community Manager to support a Jamul, CA community. This full-time role works closely with the Community Manager, Board Members, homeowners, and vendors to ensure responsive, professional management.

The ideal candidate will build relationships, solve problems, and juggle multiple priorities while delivering excellent customer service in a fast-paced environment.