On-Site Client Support Specialist

Platinum Coastal Group; Columbus (OH); On-site; USD 26,000 - 36,000; Full time

Job summary

Platinum Coastal Group in Columbus, Ohio, seeks an entry-level, client-focused position that provides hands-on support while keeping service requests organized and moving forward. You will be the accessible point of contact for clients, clarify needs, coordinate follow-ups, and maintain accurate notes and updates as you collaborate with on-site teammates in a fast-paced environment.

This role emphasizes professionalism, strong communication, and the ability to start conversations with customers

Qualifications

• Entry-level role focusing on customer service and client interaction.
• Strong organizational skills and attention to detail.
• Ability to communicate professionally in a fast-moving environment.
• Related experience in retail, hospitality or people-facing roles may help.

Responsibilities

• Serve as an accessible point of contact for clients.
• Clarify needs and communicate available solutions.
• Coordinate follow-up and internal handoffs.
• Maintain accurate notes and service updates.

Skills

entry-level

customer service

customer

Job description

Platinum Coastal Group in Columbus, Ohio, seeks an entry-level, client-focused position that provides hands-on support while keeping service requests organized and moving forward. You will be the accessible point of contact for clients, clarify needs, coordinate follow-ups, and maintain accurate notes and updates as you collaborate with on-site teammates in a fast-paced environment.

This role emphasizes professionalism, strong communication, and the ability to start conversations with customers