On-Site Client Services Associate – Entry Level

Platinum Coastal Group; New Orleans (LA); On-site; USD 38,000 - 44,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site Client Services Associate in New Orleans. You will engage directly with clients, provide responsive support, and help maintain strong relationships through face-to-face interactions.

This role emphasizes clear communication, collaboration with internal teams, and a proactive, organized approach. Training will be provided, with plenty of opportunities to grow in a hands-on, on-site team environment.

Qualifications

• Entry-level role with on-site work in New Orleans.
• Position emphasizes direct client interaction and relationship-building.
• Training provided for role responsibilities.

Responsibilities

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Skills

Strong communication

Interpersonal skills

On-site teamwork

Organized

Adaptable

Initiating conversations

Job description

Platinum Coastal Group is seeking an entry-level, on-site Client Services Associate in New Orleans. You will engage directly with clients, provide responsive support, and help maintain strong relationships through face-to-face interactions.

This role emphasizes clear communication, collaboration with internal teams, and a proactive, organized approach. Training will be provided, with plenty of opportunities to grow in a hands-on, on-site team environment.