On-site Chief of Staff, Delivery Operations — Strategy & Execution

mercor.com; San Francisco (CA); Presencial; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Mercor is seeking a Chief of Staff to work directly with the VP of Delivery Operations, driving strategic initiatives, keeping cross-functional execution tight, and turning priorities into results across a fast-moving org. We work in-person five days a week in San Francisco, NYC, or London.

This high-visibility role is for someone who wants operating experience at the center of a growing business, with direct exposure to how a human data delivery org is run and a clear path to broader ownership

Formación

• 2–5 years of experience in a high-ownership operating role, such as chief of staff, business or strategy operations, management consulting, investment banking, venture, or a startup operating role.
• Prior experience in human data, data annotation, RLHF, or AI training data operations.
• Strong analytical skills; comfortable building models, structuring ambiguous problems, and drawing conclusions from data.
• Excellent written and verbal communication; able to synthesize complex information into clear, concise recommendations.
• A bias toward execution; someone who can move from 'what should we do' to 'it's done' without much hand-holding.
• Comfortable operating in fast-changing, high-growth environments with shifting priorities.
• A track record of excellent cross-functional collaboration, building trust and aligning stakeholders across teams and orgs.

Responsabilidades

• Strategic partnership: Act as a thought partner to the VP, helping set priorities, structure decisions, and prepare for key meetings, reviews, and offsites

Conocimientos

Strategic partnership

Cross-functional execution

Operating rhythm

Problem solving

Executive communication

Special projects

Force multiplier

Descripción del empleo

Mercor is seeking a Chief of Staff to work directly with the VP of Delivery Operations, driving strategic initiatives, keeping cross-functional execution tight, and turning priorities into results across a fast-moving org. We work in-person five days a week in San Francisco, NYC, or London.

This high-visibility role is for someone who wants operating experience at the center of a growing business, with direct exposure to how a human data delivery org is run and a clear path to broader ownership