On-Site Cashier & Customer Service Pro

Platinum Coastal Group; Houston (TX); On-site; USD 25,000 - 38,000; Full time

Job summary

Platinum Coastal Group in Houston is seeking an entry-level Customer Service associate to assist customers with questions, returns, store services, and issue resolution in a busy onsite environment.

This role emphasizes face-to-face interaction, clear communication, accuracy and safety, and a willingness to learn established procedures; training is provided and prior experience is helpful but not required.

Qualifications

• Entry-level role; no prior experience required.
• Excellent communication and interpersonal skills.
• Comfortable working on their feet in a busy store.

Responsibilities

• Provide face-to-face customer assistance
• Handle routine returns, exchanges, pickups, or service requests
• Explain store policies and available services
• Coordinate complex issues with supervisors or other departments

Skills

Face-to-face service

Customer service

Clear communication

Willingness to learn

Job description

Platinum Coastal Group in Houston is seeking an entry-level Customer Service associate to assist customers with questions, returns, store services, and issue resolution in a busy onsite environment.

This role emphasizes face-to-face interaction, clear communication, accuracy and safety, and a willingness to learn established procedures; training is provided and prior experience is helpful but not required.