On-Site Case Manager — Personal Injury Support

Morgan & Morgan, P.A.; Charleston (SC); On-site; USD 42,000 - 55,000; Full time

Job summary

Morgan & Morgan, P.A. is seeking a Case Manager to join our Charleston team. The role supports attorneys by developing settlements, preparing documents, and managing a varied caseload with a focus on customer service and empathy.

The ideal candidate has prior personal injury or legal/insurance experience, strong organizational and writing skills, and the ability to multi-task in a fast-paced environment. This is an on-site position in Charleston, SC.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business.

Skills

Legal office experience

Team player

Multi-tasking

Attention to detail

Strong writing

Tools

MS Word

Excel

Outlook

Job description

Morgan & Morgan, P.A. is seeking a Case Manager to join our Charleston team. The role supports attorneys by developing settlements, preparing documents, and managing a varied caseload with a focus on customer service and empathy.

The ideal candidate has prior personal injury or legal/insurance experience, strong organizational and writing skills, and the ability to multi-task in a fast-paced environment. This is an on-site position in Charleston, SC.