On-Site Case Manager - Personal Injury Support

Morgan & Morgan, P.A.; Raleigh (NC); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a Case Manager to join our Raleigh team. The role supports attorneys by developing settlements, preparing documents, and managing a diverse caseload with a customer-focused, empathetic approach.

The ideal candidate is highly organized, able to multitask, and experienced in handling case files from intake to closing under attorney supervision. This on-site position emphasizes collaboration with staff and clients to achieve favorable outcomes.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• 2+ years in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Communication skills

Organization

Multitasking

Team player

Attention to detail

Typing 35 wpm

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Morgan & Morgan, P.A. is seeking a Case Manager to join our Raleigh team. The role supports attorneys by developing settlements, preparing documents, and managing a diverse caseload with a customer-focused, empathetic approach.

The ideal candidate is highly organized, able to multitask, and experienced in handling case files from intake to closing under attorney supervision. This on-site position emphasizes collaboration with staff and clients to achieve favorable outcomes.