On-Site Campus Operations Lead for Safe, Smooth School Days

Crossover; Greenwich (CT); On-site; USD 77,000 - 104,000; Full time

Job summary

Alpha is hiring an Operations Coordinator to manage the non-academic heartbeat of our campus, ensuring safety, facilities, logistics, and daily tech administration on-site. This role directly impacts student well-being, staff effectiveness, and parent trust.

You will coordinate safety drills, handle device issues, onboard staff, and respond to parent concerns, helping create confidence for students and families while keeping operations smooth and efficient.

Qualifications

• Bachelor's Degree in any field.
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role.
• Comfort with basic technology troubleshooting, device management, and account administration.
• Strong communication skills with the ability to engage parents, staff, students, and vendors professionally.
• Demonstrated ability to own campus operations and make sound decisions across safety, facilities, logistics, and technology in a lean environment.
• Willing to work in-person at one of our campuses: Greenwich, CT; Boston, MA; South Bay, CA; Santa Monica, CA — or relocate.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Serve as a primary point of contact for parents, students, and staff, ensuring clear, timely, and professional communication.
• Manage campus safety operations, including access control, health incidents, drills, documentation, and parent communication.
• Oversee daily campus operations such as attendance processes, facilities coordination, transportation, and office logistics.
• Support onboarding and training for new staff to ensure smooth integration into campus operations.
• Manage student devices and campus technology, acting as the primary on-site tech liaison and Google Administrator.

Skills

Communication

Problem solving

Teamwork

Calm under pressure

Education

Bachelor's Degree

Tools

Google Admin Console

Job description

Alpha is hiring an Operations Coordinator to manage the non-academic heartbeat of our campus, ensuring safety, facilities, logistics, and daily tech administration on-site. This role directly impacts student well-being, staff effectiveness, and parent trust.

You will coordinate safety drills, handle device issues, onboard staff, and respond to parent concerns, helping create confidence for students and families while keeping operations smooth and efficient.