On-Site Branch Manager — Community Banking Leader

World Finance; Opelika (AL); On-site; USD 52,000 - 76,000; Full time

Job summary

World Finance is seeking a Branch Manager in Dothan, AL to lead daily branch operations on-site. You will manage staff, drive sales and collections, and ensure compliant service delivery with a focus on relationship-based banking.

The role requires strong leadership, customer service, and financial acumen, with the ability to coach team members and coordinate tax-related services where applicable.

Qualifications

• Leadership and people management in a customer-facing setting.
• Strong customer service and communication; explain financial products clearly.
• Basic financial, sales and collections skills; evaluate loan applications and cash handling.
• Organizational and problem-solving abilities with compliance focus.
• Proficiency with common office software and POS/financial systems; quick learner of new tools.
• High school diploma or equivalent; business/finance coursework is a plus.
• Experience in consumer finance/banking/retail management preferred but not required.
• On-site work in Dothan, AL with flexible scheduling.

Responsibilities

• Oversee daily branch operations and staff performance.
• Develop and maintain customer relationships and resolve issues.
• Evaluate/p processing personal loan applications and tax-related services when applicable.
• Lead training and coaching; manage branch budgets and targets.
• Ensure compliance with company policies and regulatory requirements.
• Promote a positive, inclusive workplace culture and community outreach.

Skills

Leadership

Customer service

Communication

Organization

Problem solving

Education

High school diploma

Business/Finance coursework

Tools

Office software

POS/financial systems

Job description

World Finance is seeking a Branch Manager in Dothan, AL to lead daily branch operations on-site. You will manage staff, drive sales and collections, and ensure compliant service delivery with a focus on relationship-based banking.

The role requires strong leadership, customer service, and financial acumen, with the ability to coach team members and coordinate tax-related services where applicable.