On-Site Benefits Specialist — Northwest AR

HMA Group Holdings, LLC; Kansas City (MO); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition Reimbursement

401k Profit Sharing

Generous time off

Job summary

Avant Specialty Benefits is seeking a Benefits Coordinator to provide on-site and telephonic benefits support for employees. You will handle enrollments, onboarding, eligibility, and life events, while maintaining accurate benefit records.

This role works closely with the client, brokers, and internal teams to resolve issues and drive process improvements. Applicants should have 2–4 years in HR/benefits or customer service, strong PowerPoint/presentation skills, and the ability to travel to/from

Qualifications

• High school diploma required; college degree preferred.
• 2–4 years of HR, Employee Benefits and/or customer service experience.
• Knowledge of benefit plans and administration a plus.
• Telephonic customer service experience is a plus.

Responsibilities

• Serve as the on-site benefits support contact for employees, providing both in-person and telephonic assistance.
• Maintain strong working knowledge of all benefit plans, resources, and client-specific policies.
• Manage employee benefit interactions including enrollments, new hire onboarding, eligibility, and life event changes.
• Navigate and update benefit administration systems with a high level of accuracy.
• Monitor and respond to benefit inquiries via shared inbox and scheduled appointments.
• Facilitate benefit presentations for New Hire Orientation and Annual Enrollment.
• Assist in planning, coordinating, and executing Annual Enrollment activities.
• Conduct regular audits of benefit elections and premiums to ensure accuracy.
• Update benefit communication materials, including slides and presentations.
• Collaborate with vendors, brokers, and internal teams to resolve issues, improve processes, and support special projects.

Skills

Customer service

Telephonic support

PowerPoint

Presentation skills

Bilingual

Education

High school diploma

College degree preferred

Tools

Workday

Job description

Avant Specialty Benefits is seeking a Benefits Coordinator to provide on-site and telephonic benefits support for employees. You will handle enrollments, onboarding, eligibility, and life events, while maintaining accurate benefit records.

This role works closely with the client, brokers, and internal teams to resolve issues and drive process improvements. Applicants should have 2–4 years in HR/benefits or customer service, strong PowerPoint/presentation skills, and the ability to travel to/from