Benefits Coordinator — On-Site Enrollment & Support

Avant Specialty Benefits; Little Rock (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition Reimbursement

401k Profit Sharing

Generous time off

Volunteer time off

Diversity & Belonging programs

Merit-based raises

Discretionary bonus opportunity

Job summary

Avant Specialty Benefits is seeking a Benefits Coordinator to provide on-site and telephonic benefits support to employees at our Northwest Arkansas client site. The role requires in-office presence at least three days per week and travel to/from Little Rock, Bentonville, Fayetteville, and Rogers, AR.

You will manage enrollments, onboarding, eligibility, and life event changes while maintaining system accuracy in benefit administration.

Qualifications

• 2-4 years of HR, Employee Benefits and/or customer service experience required.
• Knowledge of and experience with benefit plans and administration a plus.
• Telephonic customer service experience is a plus.
• PowerPoint and presentation skills preferred.

Responsibilities

• Serve as the on-site benefits support contact for employees, providing both in-person and telephonic assistance.
• Maintain strong working knowledge of all benefit plans, resources, and client-specific policies.
• Manage employee benefit interactions including enrollments, new hire onboarding, eligibility, and life event changes.
• Navigate and update benefit administration systems with a high level of accuracy.
• Monitor and respond to benefit inquiries via shared inbox and scheduled appointments.
• Facilitate benefit presentations for New Hire Orientation and Annual Enrollment.
• Assist in planning, coordinating, and executing Annual Enrollment activities.
• Conduct regular audits of benefit elections and premiums to ensure accuracy.
• Update benefit communication materials, including slides and presentations.
• Collaborate with vendors, brokers, and internal teams to resolve issues, improve processes, and support special projects.

Skills

Benefits coordination

Customer service

Telephonic support

Bilingual abilities

Tools

Workday

Job description

Avant Specialty Benefits is seeking a Benefits Coordinator to provide on-site and telephonic benefits support to employees at our Northwest Arkansas client site. The role requires in-office presence at least three days per week and travel to/from Little Rock, Bentonville, Fayetteville, and Rogers, AR.

You will manage enrollments, onboarding, eligibility, and life event changes while maintaining system accuracy in benefit administration.