On-site Bedford Office & Production Coordinator

Coastal-Windows-; Bedford (NH); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401K / PTO / Holidays

Company cell, laptop, and iPad

Job summary

Coastal Windows & Exteriors is seeking an Office & Production Coordinator for the Bedford, NH branch to own post-sale homeowner communication and keep the office operating so crews can move work forward.

You will manage production communication, coordinate the Bedford office, and ensure CRM and CompanyCam records are current. This is an on-site role, not a receptionist or call-center position, with a base salary and performance bonuses.

Qualifications

• Experience running an office or service desk in a production/admin seat.
• Strong CRM and scheduling discipline; meticulous notes and timely updates.
• Ability to manage post-sale communications and homeowner touchpoints.

Responsibilities

• Serve as the primary contact for Bedford homeowners from welcome call through post-install satisfaction.
• Open/close Bedford office and manage front desk, calls, and walk-ins.
• Log all calls/emails in the CRM with timestamps; coordinate with sales, production, and crews.

Skills

CRM usage

CompanyCam familiarity

Tools

CRM

CompanyCam

Job description

Coastal Windows & Exteriors is seeking an Office & Production Coordinator for the Bedford, NH branch to own post-sale homeowner communication and keep the office operating so crews can move work forward.

You will manage production communication, coordinate the Bedford office, and ensure CRM and CompanyCam records are current. This is an on-site role, not a receptionist or call-center position, with a base salary and performance bonuses.