On-Site Banquet Captain & Event Leader

The Sanderling; Kitty Hawk (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

The Sanderling Resort is seeking a Banquet Captain to lead service teams during events, act as the on-site contact, and ensure flawless execution across multiple venues. You will review BEOs, coordinate with culinary, sales, and events staff, and supervise setup, service, and breakdown to deliver exceptional guest experiences.

Ideal candidates have 2–4 years in banquet or restaurant leadership, strong communication, and a proven ability to manage fast-paced event operations while maintaining

Qualifications

• 2–4 years of banquet or restaurant leadership experience.
• Proven understanding of banquet service standards and event execution.
• Strong communication and problem-solving abilities.

Responsibilities

• Lead banquet service teams during events, including Servers, Bartenders, and Housemen, ensuring proper execution of all service standards.
• Serve as the primary on-site contact for banquet operations during assigned events.
• Review Banquet Event Orders (BEOs) in detail and ensure all setup and service elements are executed accurately.
• Conduct pre-event briefings with banquet staff to communicate event details, timelines, service expectations, and assignments.
• Coordinate with Banquet Manager, Culinary team, and Sales/Event teams to ensure alignment on event execution.
• Oversee setup of event spaces, ensuring proper arrangement of tables, chairs, linens, stations, and décor per BEOs.
• Direct and monitor service during events, ensuring proper timing of courses and guest experience.
• Maintain a strong floor presence and actively support team members and guests.
• Address guest requests and concerns promptly, escalating to Banquet Manager when needed.
• Lead service recovery efforts to ensure guest satisfaction.
• Delegate tasks to ensure smooth service flow and operational efficiency.
• Oversee breakdown and storage of equipment; ensure proper cleaning and organization.

Skills

Leadership

Communication

Team coordination

Problem solving

Multitasking

Tools

Event management software

Microsoft Office

POS system

OpenTable

Job description

The Sanderling Resort is seeking a Banquet Captain to lead service teams during events, act as the on-site contact, and ensure flawless execution across multiple venues. You will review BEOs, coordinate with culinary, sales, and events staff, and supervise setup, service, and breakdown to deliver exceptional guest experiences.

Ideal candidates have 2–4 years in banquet or restaurant leadership, strong communication, and a proven ability to manage fast-paced event operations while maintaining