On‑Site Auction Support Specialist

Rock Island Auction Company; Rock Island (IL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Paid time off (PTO)

Comprehensive benefits package

Opportunities for advancement

Job summary

Rock Island Auction Company is seeking a full-time Customer Service Specialist in Rock Island, Illinois. In this role, you will provide world-class customer support and serve as the first point of contact for buyers and collectors. The position requires meticulous attention to detail and effective communication skills.

The role operates on-site with standard hours from Monday to Friday, involving responsibilities such as assisting customers with auction processes and maintaining accurate records of interactions. Benefits include weekly pay, paid time off, and opportunities for advancement.

Qualifications

• Ability to deliver world-class customer support with a professional image.
• Effective written and verbal communication skills.
• Experience with high-volume customer interaction environments.

Responsibilities

• Serve as the first point of contact for customers via phone and email.
• Assist customers with auction registrations and bidding inquiries.
• Process customer invoices and conduct follow-ups.

Skills

Customer support

Communication skills

Organizational skills

Attention to detail

Analytical thinking

Basic math skills

Education

High school diploma or equivalent

Associate's degree in a related field

Tools

Microsoft Office

Job description

Rock Island Auction Company is seeking a full-time Customer Service Specialist in Rock Island, Illinois. In this role, you will provide world-class customer support and serve as the first point of contact for buyers and collectors. The position requires meticulous attention to detail and effective communication skills.

The role operates on-site with standard hours from Monday to Friday, involving responsibilities such as assisting customers with auction processes and maintaining accurate records of interactions. Benefits include weekly pay, paid time off, and opportunities for advancement.