On-Site Assistant Store Manager — Books & Media

Bookmans Exchange; Flagstaff (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Bookmans Entertainment Exchange in Flagstaff, AZ seeks a full-time Assistant Store Manager to join our on-site team. This hands-on leadership role focuses on daily store operations, delivering exceptional customer service, supervising staff, and maintaining organized sales floor.

You will oversee scheduling, training, and performance coaching, support loss prevention efforts, manage inventory, and back up the Store Manager when needed.

Qualifications

• Strong customer service and satisfaction skills.
• Excellent communication with customers and team.
• Experience in store management and loss prevention.
• Proven ability to lead, motivate and train a team.
• Organizational and problem-solving abilities.
• Passion for books, music, and entertainment.

Responsibilities

• Directly supervise department leads, supervisors, MODS and staff; provide feedback and conduct reviews.
• Create and monitor daily staffing schedules; manage attendance.
• Anticipate and respond to customer needs.
• Advance quality and efficiency in store operations and personnel performance.
• Administer employee corrective actions according to policies.
• Lead and model floor supervision standards for managers on duty.
• Monitor buying, processing, and sales systems.
• Back up the duties of the Store Manager and Operations Manager when absent.
• Perform other duties as assigned by Store Manager and President.

Skills

Customer service

Communication

Store management

Leadership

Training staff

Inventory management

Organizational

Problem solving

Books and music

Job description

Bookmans Entertainment Exchange in Flagstaff, AZ seeks a full-time Assistant Store Manager to join our on-site team. This hands-on leadership role focuses on daily store operations, delivering exceptional customer service, supervising staff, and maintaining organized sales floor.

You will oversee scheduling, training, and performance coaching, support loss prevention efforts, manage inventory, and back up the Store Manager when needed.