On-site Assistant Community Association Manager

Associa; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Associa in Southport, NC seeks an On-site Assistant Community Manager to support HOA operations for a resort-style community of 25 cottages and a clubhouse. You will work closely with the board, manage daily operations, and help prepare budgets and reports.

Candidates should have experience in community management or hospitality, strong communication skills, and proficiency with Microsoft Office. This full-time, on-site role offers hands-on oversight and collaboration with vendors and committees.

Qualifications

• Formal education or professional work experience in Community Management or related field.
• Demonstrated commitment to quality customer service.
• Ability to quickly learn new technology and adapt to tasks.
• Outstanding written and oral communication skills.
• Ability to create and maintain a budget and review financial reports.

Responsibilities

• Maintain communication with the community board of directors and homeowners.
• Schedule and prepare for regular board meetings.
• Respond to homeowner needs in a timely manner.
• Prepare and present the annual budget to the board of directors.
• Oversee daily operations of the HOA and supervise staff where applicable.

Skills

Customer service

Communication

Technology aptitude

Budgeting

Detail-oriented

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

On-site Assistant Community Association Manager

#27147

Southport, North Carolina

Location

Southport , North Carolina

Job Description

CAMS is currently on the search for an On-site Assistant Community Manager to help manage a full-time fractional ownership community consisting of 6 ½ acre property, Clubhouse, and amenities with 25 cottages functioning as a resort. Prior Homeowners Association, Property Management, and/or Hospitality experience is preferred.

This position is on a barrier island accessible by ferry only. A ferry pass and parking pass will be provided by the Association.

As an on-site Assistant Community Manager, you will build relationships with the board of directors and work to provide them with the guidance and management oversight necessary for their association.

Responsibilities

• Maintain communication with the community board of directors and homeowners
• Schedule and prepare for regular board meetings
• Respond to homeowner needs in a timely manner
• Prepare and present the annual budget to the board of directors
• Analyze monthly financial reports, and create variance reports for the board of directors
• Create monthly management reports
• Contact and coordinate vendors for community maintenance and special projects
• Oversee daily operations of the HOA
• Attend regular meetings with the management firm
• Supervise administrative and maintenance staff where applicable
• Manage all short- and long-term objectives and goals of the HOA
• Develop and recommend the annual Operating Budget and Mid-Year Forecast with the assistance of on-site HOA Committees
• Recommend all third-party service providers and contractors and manage their activity
• Recommend aesthetic, maintenance, and safety improvements to the community on a monthly basis
• Attend and contribute to Committee Meetings where applicable, including Finance, Infrastructure, Landscaping, Marine, and Security. Employ the resources of these committees in an efficient manner to formulate and execute strategy. The objective is to guide/drive committees toward excellence.
• Supervise the on-site work order process
• Work with all third-party professionals toward accomplishing their objectives to include: engineers, legal firms, insurance firms, construction management firms, and marketing firms
• Recommend and ensure the consistent execution of all emergency/storm management activity
• Perform other job functions as assigned including personal management of on-site staff

Requirements

• Formal education or professional work experience in Community Management or related field
• Demonstrated commitment to quality customer service
• Ability to quickly learn new technology
• Outstanding written and oral communication skills
• Must be proficient in Microsoft office applications (Word, Excel, Outlook)
• Ability to adapt to varying tasks
• Must be detail-oriented
• Ability to create and maintain a budget
• Ability to review and analyze financial reports

Education and Certifications

Bachelors Degree preferred. CAI designations strongly preferred.

Benefits and Salary

The salary range for this position is based upon candidate experience and qualifications.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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