On-site Assistant Community Association Manager

CAMS (Community Association Management Services); Bald Head Island (NC); In loco; USD 63.039.000 - 68.770.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Company Holidays

Medical, Dental, Vision plans

401(k)

Life Insurance

Short-term Disability

Long-term Disability

Hospital Indemnity

Accident Coverage

Critical Illness Coverage

Employee Assistance Program

Descrizione del lavoro

CAMS (Community Association Management Services) seeks an Assistant Community Manager at the BHI Hammocks HOA on Bald Head Island, NC. This full-time, on-site role centers on hospitality and operational support, coordinating housekeeping, owner communications, and board interactions.

Responsibilities include daily owner relations, billing inquiries, administrative tasks, and coordinating staff hours. Ferry access and island duties are part of the role; a supportive, growth-oriented team

Competenze

• Excellent hospitality approach to community.
• Excellent communication skills.
• Excellent time management skills.
• Excellent customer service skills.
• Excellent problem-solving skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Ability to multi-task and stay detail oriented.
• Ability to learn on the job.
• Some general accounting/financial knowledge.

Mansioni

• Assist the Manager in hospitality/owner experience tasks, responding to homeowner needs and billing questions.
• Provide administrative support and weekly updates on activities and issues.
• Coordinate housekeeping and inventory for cottages and amenities; manage calendars and reservations.
• Communicate with the Board of Directors and committees as directed by the Community Manager.
• Support on-site operations, scheduling, and special cleaning as needed.

Conoscenze

Hospitality

Communication

Time management

Customer service

Problem solving

Microsoft Office

Multi-tasking

Attention to detail

Learn on the job

Accounting knowledge

Physical stamina

Strumenti

Microsoft Office

Descrizione del lavoro

Are you looking to join a company that values a supportive culture, inclusion, growth, and the ability to work in and out of the office on a flexible basis? CAMS (Community Association Management Services), one of the fastest-growing HOA management companies in the southeastern US and a certified Great Place to Work, was founded on the simple idea that people and relationships come first, and this idea is at the core of everything we do. At CAMS, you will be immersed in a technologically advanced and team-oriented company.CCAMS (Community Association Management Services) is currently in search of a full-time, on-site Assistant Community Manager at the BHI Hammocks HOA. This is a fractional ownership community consisting of 6 ½ acre property, Clubhouse, and amenities with 25 cottages as a vacation community. Prior Homeowners Association, Property Management, and/or Hospitality experience is preferred.As the Assistant CM, you will build relationships with Homeowners, the Board of Directors, the Vendors providing services to the Community and supporting the Community Manager. Your responsibilities focus on hospitality and tactical operational services.This position is on a barrier island accessible by ferry only. A ferry pass and parking pass will be provided by the Association. The Office hours are MTWF 9am-5pm; Th (turnover day) is 9am-6pm and the Community Manager will manage the staffing to those hours.Hourly rate is negotiable based upon experience ($22.00 - $24.00) and benefits are included.Responsibilities-Assist the Manager in the following ways:HOSPITALITY/OWNER EXPERIENCE: Create and foster a welcoming atmosphere to homeowners and guests Respond and communicate to homeowner needs in a timely manner Responding to Owners with billing and account questions Communicating with Owners Provide Administrative supportOPERATIONAL/PROPERTY MANAGEMENT: Providing weekly updates on activities, issues, problems, or concerns to Community Manager Managing and scheduling weekly housekeeping Weekly review of housekeeping completion of every cottage, golf cart, grill, amenity Responding to on-site issues and needs Coordinating special cleaning of carpets and upholstery Managing housewares and linen inventory for every cottage Ordering houseware, linens, and paper products as needed Analyzing and resolving problems as needs present Managing registration system and trades/rentals among owners Manage Crofter Guarantee Week process and reservation calendar Manage Annual Deep Cleaning of every cottage Performing other duties as assignedBOARD of DIRECTORS COORDINATION: Communicating with the Board of Directors & committees as directed by the CM Updating community website(s)Requirements: Excellent Hospitality approach to Community Excellent communication skills Excellent time management skills Excellent Customer Service skills Excellent problem-solving skills Proficiency in Microsoft Office applications (Word, Excel, Outlook) Ability to multi-task Detail Oriented Ability to learn on the job Some general accounting/financial knowledge Ability to walk 3-5 miles a day, climb stairs and lift objects up to 30 poundsThe CAMS compensation package includes:Paid Time OffCompany Paid HolidaysComprehensive medical, dental, and vision plans are available401(k)Life InsuranceShort-term DisabilityLong-term DisabilityHospital IndemnityAccident coverageCritical Illness coverageEmployee Assistance ProgramMore About CAMSWe have been in business since 1991 and pride ourselves on being an innovative, flexible company that works together as a team to achieve our goals and serve our valued clients. At CAMS, our team of experts specializes in a range of areas from homeowner, property, and condo association management to management of high-rise, mixed-use, and lifestyle communities. Having a local presence and industry experts in the areas we serve is of the utmost importance. That's why we have offices conveniently located in each region we serve. In addition, we offer a dedicated Community Support team to answer owner questions and a state-of-the-art online portal, making contacting CAMS convenient no matter where you are.